Shop Policies, Terms and Conditions

All aspects of Vanessa's multi-disciplinary work are inspired by the natural world, and, as such, partial proceeds from all sales are donated to wild bird conservation, rescue and care organizations. Thank you for your support!

About the inventory: All items on offer are handmade by Vanessa, most being one-of-a-kind. She does not take commissions, modify her pieces, or repeat designs once they are out of stock. Get 'em while you can!

Please note: Vanessa’s studio is smoke and scent-free; however, she shares this space with two indoor-only cats.

Payment and delivery: This website accepts PayPal and credit card payments. All orders must be placed via this website; items cannot be removed from the inventory for other means of payment. Vanessa has very limited contact with the outside world; cash payments and in-person pickup are not possible.

Questions about your order: Please use the email address listed at the bottom of this page. Vanessa does not read private messages on social media.

SHIPPING DELAYS DUE TO COVID-19: At this time, shipping is available to Canada only. Face mask orders are generally sent via lettermail within two business days, and typically arrive at Ottawa destinations within three business days. Due to Canada Post’s covid-19 safety measures, larger parcels are dispatched once a week, and may take up to 10 or more business days to arrive at most Canadian destinations. Thank you for your patience and understanding!